Iteration
Usability Testing
This is your Testimonial quote. Give your customers the stage to tell the world how great you are!
Frankie B.
This is your Testimonial quote. Give your customers the stage to tell the world how great you are!
Jesse N.
This is your Testimonial quote. Give your customers the stage to tell the world how great you are!
Jamie L.
Challenge → Design Responses
Nonprofits work in isolation
01 ｜Shared info + event platform
Volunteer options are hard to find
02｜Browsable + schedulable opportunities
Donors lack funding transparency
03｜Visualized event + fund usage map
No meaningful connections
04｜ Public review & rating system
Organizers lack a centralized update tool
05｜ Personalized Organizer Portal
Key Findings
01｜Want More Collaboration
More collaboration = more credibility for government funding.
02｜Struggle with Visibility
Building and maintaining an individual platform is time-consuming and costly.
03｜Tools for Communication
Share your feature information here to attract new clients. Provide a brief summary to help visitors understand the context and background.
Research Overview
We employed 4 research methods to understand the collaboration, communication, and transparency challenges faced by nonprofit organizations, and to identify the opportunities for platform-based solutions.
SURVEY
37 Responses
Explored volunteers’ willingness to participate and support nonprofits.
INTERVIEWS
8 Conversations
Spoke with nonprofit founders to uncover pain points in collaboration and communication.
SECONDARY RESEARCH
8 Resources
Reviewed articles, platforms, and organizational charts to analyze existing tools and map out limitations
COMPETITIVE ANALYSIS
3 Analysis
Compared digital tools to spot usability gaps and opportunities for improved transparency and visibility
Goal
“How might we connect nonprofits and contributors in a network that enables giving, collaboration, and long-term impact?”
Explore Product Features
Homepage Navigation Bar
Key Feature 1
Quick Access to Events, Organizations & Donate
Target User 1
I’m happy to give my time and money, but I need to know my effort is truly making a difference.
Contributor / Volunteer
Problem Statement
Non-profit organizations face challenges in partnering, recruiting volunteers, and resource sharing due to limited funding, poor publicity, and lack of information transparency.
MPA Alliance
This project reimagines the Los Angeles Parking Authority website with a focus on user-friendly navigation and visual clarity. Through redesigning the brand system, UX flow, and interface, the goal was to make city services more intuitive and accessible for everyday users.
Web Design
UIUX designer with other 2 team members
google docs, sheets, slides, otter.ai, figma, miro
4 months in 2024
Target User 2
It’s harder than it should be to find volunteers and partner organizations and share resources.
Contributor / Volunteer
Event Interaction Tools
Key Feature 2
Engage with Events'
Volunteer, Donate & Save
Development Map
& Community Reviews
Project Progress & Feedback
Key Feature 3
Competitve Analysis
“An interactive public platform centered on projects, combining showcasing, collaboration, and impact visualization.”
What We Want to Build
We analyzed 3 leading nonprofit platforms, each solving problems like information access, resource discovery, donation transparency, and community engagement. Yet their limitations inspired us to design a more integrated, visual, and participation-driven solution.
Design Process
Flowchart
Profile Canel (Individual/Organization)
A dedicated space to edit and store information.
Prototyping
Lo-fi
Based on the flowchart, we developed a low-fidelity prototype to simulate the key sections needed by users, laying the foundation for the high-fidelity prototype.
